Frequently Asked Questions
Everything you need to know about your Cuticle & Co. experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unopened products for a full refund or exchange.
Are your products cruelty-free and vegan?
Yes, at Cuticle & Co., we are committed to ethical beauty. All of our formulas are 100% vegan and we never test on animals.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
What should I do if I receive a damaged item?
Please contact our support team within 48 hours of delivery with a photo of the damaged product, and we will ship a replacement to you immediately at no extra cost.